mack Posted June 19, 2018 Report Share Posted June 19, 2018 I can not activate license NITRO 12. - 22 ERROR - wrong license number. What should I do? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 19, 2018 Official Nitronaut Report Share Posted June 19, 2018 Hello @mack, Thank you for reaching out to us through our Community Forums! I sent you a PM to ask for more information. Cheers! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 19, 2018 Official Nitronaut Report Share Posted June 19, 2018 Hello @mack, Thanks for providing your Nitro Pro 11 serial number. Please access our Upgrade Portal and enter your Nitro Pro 11 serial number to get your free upgrade: https://www.gonitro.com/support/upgrade Note that payment information are needed in case you want to purchase additional item such as a Back-up CD. But no worries, you won't be charged since this is a free upgrade. If you already have installed Nitro Pro 12 on your machine, just activate using the new serial number that will sent to your email. But if you still have Nitro Pro 11, uninstall it from your computer then reboot the machine. Once done, reinstall Nitro Pro 12 and activate using the new serial number. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
mack Posted June 19, 2018 Author Report Share Posted June 19, 2018 Everything worked out. THX Link to comment Share on other sites More sharing options...
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