Rob Nicholson 1 Report post Posted June 19, 2018 My client has an Enterprise agreement with the annual payment - one assumes definitely for support. But does it also allow them to upgrade to v12? If so, how does one go about this? Thanks, Rob. Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 20, 2018 Hello @Rob Nicholson, Thank you for reaching out to us through our Community Forums! Kindly respond to the PM I sent you as I need for information. Cheers! Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 20, 2018 Hello @Rob Nicholson, Thank you for getting back to. Since the account who owns that serial number has Software Assurance, kindly log a ticket using the following link: https://www.gonitro.com/support/ticket This will allow us to properly assist you with your concern. Cheers! Share this post Link to post Share on other sites
diemo72 0 Report post Posted July 23, 2018 (edited) wie kann ich ein upgrade von v10 auf v12 kaufen? eine Lizenz v10 ist vorhanden. - How can I upgrade from v10 to v12? a license v10 is available. best regards Edited July 23, 2018 by diemo72 Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 23, 2018 Hello @diemo72, Thank you for reaching out to us through our Community Forums! If you purchased a Nitro Pro 10 for a single-user, kindly access our Upgrade Portal https://www.gonitro.com/support/upgrade and enter your Nitro Pro 10 serial number to upgrade to Nitro Pro 12. Please be aware that payment information are needed in case you want to purchase additional item such as a Back-up CD. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
