Ivar Posted June 27, 2018 Report Share Posted June 27, 2018 When I try to install Nitro Pro 12 (run nitro_pro12.exe) the installation fails and I get the following message: "Nitro Pro setup wisard has failed". Does anybody know how I can solve this problem? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 27, 2018 Official Nitronaut Report Share Posted June 27, 2018 Hello @Ivar, Thanks for posting on our community forums! To address this Nitro Pro 12 installation issue, kindly refer to this article: http://kb.gonitro.com/knowledgebase#/search/failed/000003265 Cheers! Link to comment Share on other sites More sharing options...
Ivar Posted June 27, 2018 Author Report Share Posted June 27, 2018 Thanks for helping me. However: I came as far as to the command "icacls "%ProgramFiles%\WindowsApps" /grant Administrators:F", but when executing thise I get following message: "No associations were done between account name and safety-IDs" (translated form Norwegian). ""Successfully processed 0 files; Failed processing 1 files and I do not know how to complete the prosedure in the article. Best regards Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 28, 2018 Official Nitronaut Report Share Posted June 28, 2018 Hello @Ivar, Thanks for your patience in following the steps in the article. Since you still have a valid Software Assurance, kindly log a ticket using the following link: https://www.gonitro.com/support/ticket Cheers! Link to comment Share on other sites More sharing options...
Ivar Posted June 28, 2018 Author Report Share Posted June 28, 2018 Thanks, @AllainU! Link to comment Share on other sites More sharing options...
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