Ivar 0 Report post Posted June 27, 2018 When I try to install Nitro Pro 12 (run nitro_pro12.exe) the installation fails and I get the following message: "Nitro Pro setup wisard has failed". Does anybody know how I can solve this problem? Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 27, 2018 Hello @Ivar, Thanks for posting on our community forums! To address this Nitro Pro 12 installation issue, kindly refer to this article: http://kb.gonitro.com/knowledgebase#/search/failed/000003265 Cheers! Share this post Link to post Share on other sites
Ivar 0 Report post Posted June 27, 2018 Thanks for helping me. However: I came as far as to the command "icacls "%ProgramFiles%\WindowsApps" /grant Administrators:F", but when executing thise I get following message: "No associations were done between account name and safety-IDs" (translated form Norwegian). ""Successfully processed 0 files; Failed processing 1 files and I do not know how to complete the prosedure in the article. Best regards Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 28, 2018 Hello @Ivar, Thanks for your patience in following the steps in the article. Since you still have a valid Software Assurance, kindly log a ticket using the following link: https://www.gonitro.com/support/ticket Cheers! Share this post Link to post Share on other sites
Ivar 0 Report post Posted June 28, 2018 Thanks, @AllainU! Share this post Link to post Share on other sites
