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Software Assurance - Upgrade To V 12?


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Hello, I purchased software assurance with V11 with the understanding that this would allow me to upgrade to V12 at no additional cost. Earlier today I sent a support request but received an automated reply stating that because I do not have "VIP access" I would need to work my issue through the forum. Really? Can somebody please let me know how to go about resolving my inquiry? Thank you.

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  • Official Nitronaut
Allain Umailin

Hello @mistertee,

Thanks for posting on our community forums!

I already responded to the support ticket you submitted.


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