Rob Nicholson Posted July 2, 2018 Report Share Posted July 2, 2018 Decided to trial v12 (clients uses v11 at moment) and the splash screen doesn't render cleanly: https://www.dropbox.com/s/b33q4bx84rharxe/splash1.png?dl=0 BTW - how do you attach screenshots here? Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 3, 2018 Official Nitronaut Report Share Posted July 3, 2018 Hi @Rob Nicholson, Thanks for posting on our Community Forums! Please try these steps: 1. Right-click Nitro Pro desktop shortcut or the NitroPDF.exe (by default is installed in C:\Program Files\Nitro\Pro 11) then select Properties2. Nitro Pro Properties window will open, click on Compatibility tab3. Under Settings, click on Change high DPI settings.4. Another Nitro Pro Properties window will open.5. Enable Override high DPI scaling behavior.6. OK > OK to save the setting and test Nitro Pro again. I hope this helps. There should be an option on the bottom portion of the comment field. Link to comment Share on other sites More sharing options...
Rob Nicholson Posted July 3, 2018 Author Report Share Posted July 3, 2018 I don't see any options about attaching files - this is what I see: https://www.dropbox.com/s/63knbr3zojqdphl/attach1.png?dl=0 Cheers, Rob. Link to comment Share on other sites More sharing options...
Rob Nicholson Posted July 3, 2018 Author Report Share Posted July 3, 2018 As for DPI settings, they make no difference. This is what I've changed them to: https://www.dropbox.com/s/0hl1ntfsi1w0vla/dpi1.png?dl=0 BTW - I'm doing this testing in a VMware virtual machine where the screen resolution is 1916 x 927 (nice and weird due to other screen real estate). The scaling factor is 150%. I'll try switching to full screen and changing DPI to 100%. Link to comment Share on other sites More sharing options...
Rob Nicholson Posted August 24, 2018 Author Report Share Posted August 24, 2018 Any chance we can have a fix for this? My client doesn't have automatic deployment tools so has to install software themselves. It makes it very hard when they can't see the buttons on this first prompt! Link to comment Share on other sites More sharing options...
Rob Nicholson Posted August 24, 2018 Author Report Share Posted August 24, 2018 PS. I mentioned earlier that this problem occurred on a virtual machine. That last screenshot is from a Lenovo Thinkpad E480. Link to comment Share on other sites More sharing options...
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