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"Page number is invalid"


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We have been using Nitro Pro in our shop for a few months now, but when we use it to browse a certain document, clicking on links in the document gives us a "The requested page number is invalid and does not exist in this document" error message.  I can include a screenshot of the error message, but unfortunately since the document itself is considered confidential I cannot send you over the document to investigate.


The PDF consists of a "chapter list" PDF that links to multiple other PDFs/chapters.


The PDF works fine with the standard Adobe reader.  Any suggestions?



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  • Official Nitronaut

Hello @jpink,

Thank you for reaching out to us through our Community Forums!

We need to see the file itself to be able to know what is causing the error. If you want you can send it to me via a Direct Message so I can have a look.


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  • 2 years later...

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