alex63 Posted July 6, 2018 Report Share Posted July 6, 2018 Hi, I purchased Nitro Pro Upgrade (from 11 to 12) a few days ago, but didn't realise there was no effective support (except your Forum) if you don't buy VIP access. Can VIP access be added? If so how? Thanks and regards, Alex Xandros Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 6, 2018 Official Nitronaut Report Share Posted July 6, 2018 Hello @alex63, Thank you for reaching out to us through our Community Forums! Please refer to the PM I sent you. Cheers! Link to comment Share on other sites More sharing options...
alex63 Posted July 8, 2018 Author Report Share Posted July 8, 2018 Hello AllainU, Thanks for the support, but the specified link does not work. In fact appears this message: Your cart is empty. Please start your order process again! Why? Greetings. alex Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 10, 2018 Official Nitronaut Report Share Posted July 10, 2018 Hello @alex63, Thanks for your response and patience. A support ticket was created on your behalf so I can properly assist you with your concern. I'll be waiting for your response through that case. Cheers! Link to comment Share on other sites More sharing options...
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alex63
Hi,
I purchased Nitro Pro Upgrade (from 11 to 12) a few days ago, but didn't realise there was no effective support (except your Forum) if you don't buy VIP access.
Can VIP access be added? If so how?
Thanks and regards,
Alex Xandros
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