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upgrade without VIP access


alex63
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Hi,

I purchased Nitro Pro Upgrade (from 11 to 12) a few days ago, but didn't realise there was no effective support (except your Forum) if you don't buy VIP access.

Can VIP access be added? If so how?

Thanks and regards,

Alex Xandros

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3 replies to this suggestion

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Allain Umailin

Hello @alex63,

Thank you for reaching out to us through our Community Forums!

Please refer to the PM I sent you.

Cheers!

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Hello AllainU,

Thanks for the support, but the specified link does not work. In fact appears this message:  Your cart is empty. Please start your order process again! Why? Greetings.

alex

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Allain Umailin

Hello @alex63,

Thanks for your response and patience.

A support ticket was created on your behalf so I can properly assist you with your concern.

I'll be waiting for your response through that case.

Cheers!

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