alex63 0 Report post Posted July 6, 2018 Hi, I purchased Nitro Pro Upgrade (from 11 to 12) a few days ago, but didn't realise there was no effective support (except your Forum) if you don't buy VIP access. Can VIP access be added? If so how? Thanks and regards, Alex Xandros Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 6, 2018 Hello @alex63, Thank you for reaching out to us through our Community Forums! Please refer to the PM I sent you. Cheers! Share this post Link to post Share on other sites
alex63 0 Report post Posted July 8, 2018 Hello AllainU, Thanks for the support, but the specified link does not work. In fact appears this message: Your cart is empty. Please start your order process again! Why? Greetings. alex Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 10, 2018 Hello @alex63, Thanks for your response and patience. A support ticket was created on your behalf so I can properly assist you with your concern. I'll be waiting for your response through that case. Cheers! Share this post Link to post Share on other sites
Hi,
I purchased Nitro Pro Upgrade (from 11 to 12) a few days ago, but didn't realise there was no effective support (except your Forum) if you don't buy VIP access.
Can VIP access be added? If so how?
Thanks and regards,
Alex Xandros
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