Ggroch 2 Report post Posted July 10, 2018 I have a license for Nitro 12 that I have installed on 1 computer. When I try to install it on a 2nd computer it will not activate because it says all licenses have been used. However, when I paste the Nitro 12 serial number into your online license helper it says (correctly) that I have used only 1 of 2 available installs. Can you let me know what the problem is and how to overcome it. Thank you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 10, 2018 Hello @Ggroch, Thank you for reaching out to us through our Community Forums! On the machine you're having issue activating, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Share this post Link to post Share on other sites
Ggroch 2 Report post Posted July 11, 2018 Thank you. That did the trick. Share this post Link to post Share on other sites
