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Cannot Install Nitro 12 on 2nd Computer.


Ggroch
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I have a license for Nitro 12 that I have installed on 1 computer.  When I try to install it on a 2nd computer it will not activate because it says all licenses have been used.   However, when I paste the Nitro 12 serial number into your online license helper it says (correctly) that I have used only 1 of 2 available installs.    Can you let me know what the problem is and how to overcome it. Thank you.  

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  • Official Nitronaut
Allain Umailin

Hello @Ggroch,

Thank you for reaching out to us through our Community Forums!

On the machine you're having issue activating, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Cheers!

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