Nbrown 0 Report post Posted July 10, 2018 Is there any other way to install this program? I purchased it yesterday and have been trying to install it since.....with the email. Please help! Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 10, 2018 Hello @Nbrown, Thank you for reaching out to us through our Community Forums! Are you receiving any error messages when trying to install Nitro Pro 12? If you're receiving the error message 'Nitro Pro Wizard Setup has failed', kindly refer to this article to address this installation issue: http://kb.gonitro.com/knowledgebase#/search/failed/000003265 If you're receiving a different one, kindly provide a screen shot of the error message you are receiving and/or any important information. To find out how to take a screen shot, check out this link: http://kb.gonitro.com/knowledgebase#/search/screenshot/000001980 Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
Nbrown 0 Report post Posted July 10, 2018 Does this mean right click the windows button, then run, then those commands? That is what I did and it didn't work. I am thinking I did something wrong? Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 11, 2018 Hello @Nbrown, Thanks for your response. For me to properly assist you, we've decided to create a support ticket on your behalf. I'll wait for your response through the case. Cheers! Share this post Link to post Share on other sites
