MB Herbage 0 Report post Posted July 11, 2018 (edited) I received the upgrade notice for Nitro 12, yet nothing happens when I try to download Nitro 12 upgrade. It shows: Your Serial Number:2346xx-xxxxx-xxxxx - but when I try to activate the download bar, it just stalls out and nothing happens. Please help. Edited July 11, 2018 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 11, 2018 Hello @MB Herbage, Thank you for reaching out to us through our Community Forums! Kindly use these offline links instead to install your Nitro Pro 12: x32 http://install.nitropdf.com/professional_1200112/en/burn/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_1200112/en/burn/nitro_pro12_ba_x64.msi With regards to your serial number, I decided to hide it so please be careful in posting sensitive information because other Community Forum users can see them. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites