Shel 0 Report post Posted July 13, 2018 I have an email from Nitro saying I am entitled to an upgrade to Nitro 12 (free) but when I put in my Nitro 11 serial number it states I must pay. How do I resolve this? Also, I installed Nitro 12 and it now doesn't allow me access to Nitro 11. Nitro 12 is in trial mode currently, help... Thanks, Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 13, 2018 Hello @Shel, Thank you for reaching out to us through our Community Forums! I sent you a PM to address your concern. Cheers! Share this post Link to post Share on other sites
