Shel Posted July 13, 2018 Report Share Posted July 13, 2018 I have an email from Nitro saying I am entitled to an upgrade to Nitro 12 (free) but when I put in my Nitro 11 serial number it states I must pay. How do I resolve this? Also, I installed Nitro 12 and it now doesn't allow me access to Nitro 11. Nitro 12 is in trial mode currently, help... Thanks, Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 13, 2018 Official Nitronaut Report Share Posted July 13, 2018 Hello @Shel, Thank you for reaching out to us through our Community Forums! I sent you a PM to address your concern. Cheers! Link to comment Share on other sites More sharing options...
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