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Spade

Disk usage

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Spade

Hello,

 

We have a client running a licensed copy of Nitro Pro version 11.0.2.110 installed over Windows 7 Pro x64. The user recently complained of disk space constraints and we discovered over 100GBs of data in the default windows print spool folder. The only reason I am here is because we also discovered ~88GBs of data in the folder located here:

C:\Windows\System32\config\systemprofile\AppData\Local\NitroSpoolDir

 

I can't help but suspect the two are related, and the user confirms they are using the Nitro PDF converter to print documents of a regular basis. I could not find any support docs for this issue, can anyone please advise?

 

Thank you,

Edited by Spade

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AllainU

Hello @Spade,

Thank you for reaching out to us through our Community Forums!

I sent you a PM to ask for more information.

Cheers!

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