roofermike 0 Report post Posted July 16, 2018 After a closer look it seems I must deactivate, then activate? Looks like a trap! Problem is it looks like I am limited to two activations, one of which I've already used on the original install. So, next time I become deactivated or revert to trial for whatever reason I'm out of luck? Doesn't seem fair. Am I missing something? Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 17, 2018 Hello @roofermike, Thank you for reaching out to us through our Community Forums! Upon upgrade of the operating system or installing a major Microsoft update, the Computer ID is changed, as it is comprised partially by the operating system. Once changed, this will no longer recognize the original installation causing the program to revert to trial mode. To fix this issue, you can reset your license by going to https://licenses.gonitro.com/prd/portal Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
