Minh 0 Report post Posted July 17, 2018 Hi, I forgot to deactivate my installation of Nitro Pro 12 prior to reinstalling, and am unable to deactivate via the portal. Help is required at the soonest please. Thanks. Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 17, 2018 Hello @Minh, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Share this post Link to post Share on other sites
Minh 0 Report post Posted July 18, 2018 Thank you, much appreciated. All is well now Share this post Link to post Share on other sites