Alabin Posted July 17, 2018 Report Share Posted July 17, 2018 Hi, I both N12 via Cleverbridge 10 days ago. I am alloud to install it 1 on Desktop and 1 on Laptop, booth Win7. I have my Key, the download worked well but the message is allways the same: That the activation is not alloud because I have first to deactivate the install ??????? So I spent hours and hors without success! What shall I do??????? Best, Alabin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 17, 2018 Official Nitronaut Report Share Posted July 17, 2018 Hello @Alabin, Thank you for reaching out to us through our Community Forums! I sent you a personal message to ask for more information. Cheers! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 17, 2018 Official Nitronaut Report Share Posted July 17, 2018 Hello @Alabin, Thank you for providing the serial number of your Nitro Pro 12. To fix the error you are receiving, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Link to comment Share on other sites More sharing options...
Alabin Posted July 17, 2018 Author Report Share Posted July 17, 2018 Hello Allain It works, booth on Desk- AND Laptop. Many thanks for your help! Cheers, Arthur Link to comment Share on other sites More sharing options...
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