Alabin 0 Report post Posted July 17, 2018 Hi, I both N12 via Cleverbridge 10 days ago. I am alloud to install it 1 on Desktop and 1 on Laptop, booth Win7. I have my Key, the download worked well but the message is allways the same: That the activation is not alloud because I have first to deactivate the install ??????? So I spent hours and hors without success! What shall I do??????? Best, Alabin Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 17, 2018 Hello @Alabin, Thank you for reaching out to us through our Community Forums! I sent you a personal message to ask for more information. Cheers! Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 17, 2018 Hello @Alabin, Thank you for providing the serial number of your Nitro Pro 12. To fix the error you are receiving, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Share this post Link to post Share on other sites
Alabin 0 Report post Posted July 17, 2018 Hello Allain It works, booth on Desk- AND Laptop. Many thanks for your help! Cheers, Arthur Share this post Link to post Share on other sites
