Tomg 0 Report post Posted July 20, 2018 Hello, This morning I purchased an upgrade to Nitro12 and it worked flawlessly. However, there is a second computer, different s/n, that I also want updated, however, I keep getting the "We were unable to validate your serial number" message. The second s/n is valid, as it was pulled from the Nitro software program on that computer and it also matches the s/n from the original purchase. What do we need to do in order to upgrade the second computer? Please advise. Best regards! Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 22, 2018 Hello @Tomg, Thank you for reaching out to us through our Community Forums! I sent you a PM to ask for more information. Cheers! Share this post Link to post Share on other sites
