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Purchasing An Upgrade For Computer #2


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This morning I purchased an upgrade to Nitro12 and it worked flawlessly.  However, there is a second computer, different s/n, that I also want updated, however, I keep getting the "We were unable to validate your serial number" message.  The second s/n is valid, as it was pulled from the Nitro software program on that computer and it also matches the s/n from the original purchase.  What do we need to do in order to upgrade the second computer?

Please advise.

Best regards!

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  • Official Nitronaut
Allain Umailin

Hello @Tomg,

Thank you for reaching out to us through our Community Forums!

I sent you a PM to ask for more information.


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