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Restricting Nitro Pro from upgrading automatically


Andrewk
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Hello,

I have been using Nitro Pro 11 without issue until recently when the program automatically installs version 12 and reverts to Trial mode. Despite trying the various recommended methods to resolve the issue, Nitro Pro still upgrades to version 12 without consent. Since this program is installed in an enterprise environment, I lack the necessary administrative privileges in order to temporarily alleviate the issue every time version 12 is installed. It is rather disconcerting furthermore that this program has the ability to silently install a newer version not only without administrative privileges, but also without the ability or even a menu option to prevent this process from executing.

Is there any permanent solution to this problem that does not involve upgrading the license?

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  • Official Nitronaut
Allain Umailin

Hello @Andrewk,

Thank you for reaching out to us through our Community Forums!

I sent you a PM to ask for more information.

Cheers!

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