KerryBlue Posted July 24, 2018 Report Share Posted July 24, 2018 I upgraded to Nitro Pro 12 and have two problems: First the product name only shows "Nitro Pro" in the ribbon (when I had Nitro Pro 10, that is what showed in the ribbon); and second the ribbon is Fuzzy or blurry, not clear. Is this normal? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 24, 2018 Official Nitronaut Report Share Posted July 24, 2018 Hello @KerryBlue, Thank you for reaching out to us through our Community Forums! Please be informed that the window name 'Nitro Pro' started in Nitro Pro 11 and continued with Nitro Pro 12. It was decided by our Engineering team and the reason behind it is unknown. With regards to the blurry issue, kindly run Nitro Pro with higher DPI mode by referring to these steps: 1. Right-click Nitro Pro desktop shortcut or the NitroPDF.exe (by default is installed in C:\Program Files\Nitro\Pro\12) then select Properties 2. Nitro Pro Properties window will open, click on Compatibility tab 3. Under Settings, click on Change high DPI settings. 4. Another Nitro Pro Properties window will open. 5. Enable Override high DPI scaling behavior. 6. OK > OK to save the setting and test Nitro Pro again. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
imderrickjed Posted July 25, 2018 Report Share Posted July 25, 2018 Nitro is being used as a mark up tool for engineering prints where I work. When Im reviewing drawings in Nitro and lines are very poor quality. The text is also poor. is there a setting I can adjust to view drawings more clearly? Link to comment Share on other sites More sharing options...
KerryBlue Posted July 25, 2018 Author Report Share Posted July 25, 2018 Thanks for your help. Your instructions were successful in solving of the problems. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 25, 2018 Official Nitronaut Report Share Posted July 25, 2018 Hello @imderrickjed, Thank you for reaching out to us through our Community Forums! Kindly performed the above steps to fix this issue. Hello @KerryBlue, Thanks for letting me that the steps worked! Cheers! Link to comment Share on other sites More sharing options...
imderrickjed Posted July 25, 2018 Report Share Posted July 25, 2018 Thanks for your help! Now If I can find somebody to help make the markups lines thicker things would be great. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 26, 2018 Official Nitronaut Report Share Posted July 26, 2018 Hello @imderrickjed, Thanks for your response and patience. As much as I would like to assist you with your concern, this is not yet possible at the moment. We are always looking to improve Nitro Pro that is why customer’s feedback are important to us. If you would like to request an option to adjust the thickness of our Mark-up lines, you can submit the request directly to our Product Team using the link: https://community.gonitro.com/forum/12-product-improvement/ While we cannot guarantee each feature request submitted will be granted, rest assured our development team will be notified through above website and all updates will be available on this page: https://www.gonitro.com/nps/product-details/downloads Please check for updates on page above from time to time. Cheers! Link to comment Share on other sites More sharing options...
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