Josh J Posted July 25, 2018 Report Share Posted July 25, 2018 I deleted an account (different email address), and have been unable to create a new one with the same email. The confirmation email never comes though to activate it. Is there any way I can activate an account with an email address previously associated with a deleted account? Link to comment Share on other sites More sharing options...
Josh J Posted August 6, 2018 Author Report Share Posted August 6, 2018 @Kelvin V. Do you have any info about this? I'm happy to provide any additional info you might need. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted August 7, 2018 Official Nitronaut Report Share Posted August 7, 2018 Hi @Josh J, Thanks for posting on our Community Forums! I'm able to verify that there was an account created associated to your name and email address. It was created on 7/26/2018. Please check your all your inboxes, including Spam folder, as our emails are mistakenly routed there sometimes. Our official log in page can be found here: https://account.gonitro.com/ I hope this helps. Link to comment Share on other sites More sharing options...
Josh J Posted August 7, 2018 Author Report Share Posted August 7, 2018 @Kelvin V. Thank you for the quick reply! It doesn't quite answer my question. I created a separate account so that I could post this question. I accidentally deleted an account registered to a different email address, and was unable to reactive or create a new one. Is it possible to have an account with that email address again? If you need additional information I can provide it. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted August 8, 2018 Official Nitronaut Report Share Posted August 8, 2018 Hi @Josh J, My apologies for the confusion. When was it accidentally deleted? I might be able to retrieve it. Please dm me the email address you used and the information you provided when you created the account. Cheers. Link to comment Share on other sites More sharing options...
Josh J Posted August 9, 2018 Author Report Share Posted August 9, 2018 Kelvin, Thank you for the assistance! It is greatly appreciated! My Best, Josh Link to comment Share on other sites More sharing options...
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