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Boyd P. Atkinson



I cannot scan documents through my scanner.  When I try, it says to shut down the program,

restart and wait until it warms up.  I can do it manually but I have to use the scanner to upload

orders through the bankruptcy and district courts and my paper is set on legal size and it won't

let me change it to letter size so I can't upload orders to the court.  Help!!!

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  • Official Nitronaut

Hello @atkinsonboydp@yahoo.com,

Thank you for reaching out to us through our Community Forums!

I decided to re-open your support ticket and already responded to ask for more information.

If you didn't receive an email, kindly check your Spam/Junk folder as sometimes our emails goes there.


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