Clarkcs 0 Report post Posted July 31, 2018 (edited) Hi, I recently deactived and then uninstalled Nitro 10 from a computer. When I try to activate it on the new computer, it says 23:Error license number already in use. Could you please free up this license? license number: 23460x-xxxxxx-xxxxxx Thank you Edited July 31, 2018 by AllainU Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted August 1, 2018 Hi @Clarkcs, Thanks for posting on our Community Forums! Your license is now good to go. Please try to activate again. Cheers! Share this post Link to post Share on other sites
Puzzles 0 Report post Posted August 1, 2018 I'm having the same issue, I've gone to the online portal and deactivated my license but I didn't deactivate on my old laptop, Nitro can you help? Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted August 1, 2018 Hello @Puzzles, Please send me the serial number via direct message so I can check. I was not able to find your key using your email. Thanks! Share this post Link to post Share on other sites
