Garrett Leevers Posted July 31, 2018 Report Share Posted July 31, 2018 I purchased 3 licenses but only 2 will activate. Your license system shows I only have 2 licenses. I paid for 3, the email from Cleverbridge shows I purchased 3, I called Cleverbridge on July 24, 2018 and they still show I have 3. Cleverbridge says they reached out to you on July 24, 2018 to fix this. I still can not activate my 3rd license. Fix this. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted August 1, 2018 Official Nitronaut Report Share Posted August 1, 2018 Hi @Garrett Leevers, Thanks for posting on our Community Forums! I was able to verify that you purchased 3 single-user licenses and you were issued 3 serial numbers. For every single-user license of Nitro Pro, You are allowed to have Nitro installed on two computers, as long as you follow the rules outlined in our End User License Agreement (EULA). I will message you the three serial numbers. Cheers! Link to comment Share on other sites More sharing options...
Garrett Leevers Posted August 1, 2018 Author Report Share Posted August 1, 2018 Thank you, Kelvin, that solved my problem. I had not realized that 3 serial numbers had been issued, but rather had thought I had 1 number that could be used 3 times. Link to comment Share on other sites More sharing options...
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