Lou Diamonds Posted May 11, 2017 Report Share Posted May 11, 2017 Hi, I use Nitro Pro 11 (18.104.22.168) for backing up e-mail in outlook 2016. I select the e-mail > print > select Nitro Pro 11 as my printer > print mail and open all attachments which are all printed/saved to a local folder. This worked great until most likely the latest windows update (may 9th 2017) (Windows 10 Pro / Creator's Update; Version 1703, Build 15063.296). Now after i press print mail, the mail will be "saved as" a pdf file and after that a window opens that asks what to do with the attachment (Open/Save/Cancel). Normally i press open, so the file will be opened (but not shown) in Nitro and a new "save as" window will appear to select the right folder and type a filename. Probably since the latest Windows 10 update this doesnt work anymore. Now when the window opens that asks what to do with the attachment, the splashscreen of Nitro shows, but closes almost instantly and no "save as" window appears. In other words the attachment can not be printed as PDF with Nitro 11. I tried it again with another email and noticed that when there is more than 1 attachment (for example 3), all attachments do work (opens with Notro and can be "saved as" a PDF with Nitro as the PDF-printer), but only the last attachment can not be printed witg Nitro (splashscreen shows, but closes almost instantly and no "save as" window apears. Can this problem be solved? I already removed Nitro completely (uninstall and remove folder from AppData folder on C:, reboot and reinstall). I also saw that the same issue appeared on another computer from another owner that uses Nitro 10. Would love to hear a response. Gr, Lou (Netherlands) Link to comment Share on other sites More sharing options...
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