Jump to content

PDF cannot be opened by Apple Mac


RobynN

Recommended Posts

When I email the PDF to a colleague with an Apple Mac, he cannot open it. 

If we then save it in Adobe Acrobat Writer, he can open it. 

Is there a setting in Nitro that we can use to get around this?

Link to comment
Share on other sites

  • Official Nitronaut

Hello @RobynN,

Thank you for reaching out to us through our Community Forums!

This sounds like an unsupported PDF format. But we cannot say for sure unless we see the file. Please send it via direct message so I can review it and possible suggest a workaround if it is applicable.

Cheers!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.