RobynN Posted August 6, 2018 Report Share Posted August 6, 2018 When I email the PDF to a colleague with an Apple Mac, he cannot open it. If we then save it in Adobe Acrobat Writer, he can open it. Is there a setting in Nitro that we can use to get around this? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 6, 2018 Official Nitronaut Report Share Posted August 6, 2018 Hello @RobynN, Thank you for reaching out to us through our Community Forums! This sounds like an unsupported PDF format. But we cannot say for sure unless we see the file. Please send it via direct message so I can review it and possible suggest a workaround if it is applicable. Cheers! Link to comment Share on other sites More sharing options...
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