Deactivate a License

[Robin]

Hello,

I had to change my PC. How can I deactivate the license to use the license on the new pc. The old pc cannot be used.

[Leslie V]

Hello @Robin

Thank you for reaching out to us through our Community Forums!

I released your key so you can reactivate.

If in the future, you would like to move your license to a new computer, or plan on reformatting your computer, I suggest you deactivate first by clicking on: Help tab > About Nitro Pro > Activation > Deactivate. This will allow you to reactivate on another computer.

I hope this helps!

[Robin]

Hello Leslie V.,

thank you for your answer. When I want to activate there is still the message "process unsuccessful...License Key already used". The License number is 234601 - xxxxxx - xxxxxx.

[Leslie V]

Hello @Robin,

This has been released, please try again.

Cheers!