Robin Posted August 6, 2018 Report Share Posted August 6, 2018 Hello, I had to change my PC. How can I deactivate the license to use the license on the new pc. The old pc cannot be used. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 6, 2018 Official Nitronaut Report Share Posted August 6, 2018 Hello @Robin Thank you for reaching out to us through our Community Forums! I released your key so you can reactivate. If in the future, you would like to move your license to a new computer, or plan on reformatting your computer, I suggest you deactivate first by clicking on: Help tab > About Nitro Pro > Activation > Deactivate. This will allow you to reactivate on another computer. I hope this helps! Link to comment Share on other sites More sharing options...
Robin Posted August 6, 2018 Author Report Share Posted August 6, 2018 (edited) Hello Leslie V., thank you for your answer. When I want to activate there is still the message "process unsuccessful...License Key already used". The License number is 234601 - xxxxxx - xxxxxx. Edited August 6, 2018 by AllainU Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 7, 2018 Official Nitronaut Report Share Posted August 7, 2018 Hello @Robin, This has been released, please try again. Cheers! Link to comment Share on other sites More sharing options...
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