Robin 0 Report post Posted August 6, 2018 Hello, I had to change my PC. How can I deactivate the license to use the license on the new pc. The old pc cannot be used. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted August 6, 2018 Hello @Robin Thank you for reaching out to us through our Community Forums! I released your key so you can reactivate. If in the future, you would like to move your license to a new computer, or plan on reformatting your computer, I suggest you deactivate first by clicking on: Help tab > About Nitro Pro > Activation > Deactivate. This will allow you to reactivate on another computer. I hope this helps! Share this post Link to post Share on other sites
Robin 0 Report post Posted August 6, 2018 (edited) Hello Leslie V., thank you for your answer. When I want to activate there is still the message "process unsuccessful...License Key already used". The License number is 234601 - xxxxxx - xxxxxx. Edited August 6, 2018 by AllainU Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted August 7, 2018 Hello @Robin, This has been released, please try again. Cheers! Share this post Link to post Share on other sites
