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Update not working


Peter K
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I have ordered / paid the update to Pro 12 (1********) but the file I received was containing a Virus. Can you send a new file? Thanks Peter

Edited by Leslie V.
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Leslie Villarin

Hello @Peter K,

Thank you for reaching out to us through our Community Forums!

You can get the correct version 12 installer from this page: https://www.gonitro.com/nps/product-details/downloads and activate by following the instructions on this page: http://kb.gonitro.com/knowledgebase#/search/activate/000001639

I hope this helps!

Edited by Leslie V.
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