Peter K 0 Report post Posted August 6, 2018 (edited) I have ordered / paid the update to Pro 12 (1********) but the file I received was containing a Virus. Can you send a new file? Thanks Peter Edited August 6, 2018 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted August 6, 2018 (edited) Hello @Peter K, Thank you for reaching out to us through our Community Forums! You can get the correct version 12 installer from this page: https://www.gonitro.com/nps/product-details/downloads and activate by following the instructions on this page: http://kb.gonitro.com/knowledgebase#/search/activate/000001639 I hope this helps! Edited August 6, 2018 by Leslie V. Share this post Link to post Share on other sites