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Nitro or Primo PDF does not display PDF's anymore

Paul Schultz

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Paul Schultz

i just tried to download our company bank statements in PDF format but the PDF never came up.  i just got a circle that went round and round but no document ever appeared.  This is a NEW problem.  I have been using Primo and Nitor PDF for over 10 years now.   please help.   Anyone know how to change PDF viewing back to Adobe in the meantime?  I have windows 10 and cannot find the "opens with" feature anymore.



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Steven Zakulec

Here's some things you can try:

Use Disk Cleanup to empty out your temporary files in Windows

Update Nitro to the latest version for your release (https://www.gonitro.com/nps/product-details/downloads )

Repair Nitro: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

In case none of that works, here's how to change PDF viewers:

To change viewers, right-click on a PDF and click on Open With, and choose Other App (or right-click on a file, choose Properties, then click the Change button in the Open With line).

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