SvenSND 0 Report post Posted August 18, 2018 Hi everyone, I'm using Nitro Pro 10.5.8.44 (last 10 version available). I just installed my windows 8.1 64 bits from start. After installing Nitro Pro, I can't find the PDF printer anymore. I tried to install it back with "help ==> assistance tools ==> PDF creator" but in the displayed windows printer is inactivated. Could you please help me? Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 20, 2018 Hello @SvenSND, Thank you for reaching out to us through our Community Forums! Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy As a courtesy, kindly uninstall the version you currently have, reboot your machine and reinstall Nitro Pro 10.5.9.14 French version: http://install.nitropdf.com/professional_105914/fr/burn/nitro_pro10_ba_x64.msi Cheers! Share this post Link to post Share on other sites
SvenSND 0 Report post Posted August 20, 2018 Hi @AllainU, thank you very much for your kind message and for letting me download the 10.5.9.14 French version. As Nitro Pro is a product I quite often use, I was wondering about the update price and policy? How much would it cost to update from my actual version to the 12 version? Have a great day, thanks again!! Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 21, 2018 Hello @SvenSND, Thanks for your response. I sent you a private message to answer your question. Cheers! Share this post Link to post Share on other sites
