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SvenSND

Nitro Pro 10.5.8.44 : printer not found

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SvenSND

Hi everyone, I'm using Nitro Pro 10.5.8.44 (last 10 version available).

I just installed my windows 8.1 64 bits from start. After installing Nitro Pro, I can't find the PDF printer anymore. I tried to install it back with "help ==> assistance tools ==> PDF creator" but in the displayed windows printer is inactivated.

Could you please help me? 

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AllainU

Hello @SvenSND,

Thank you for reaching out to us through our Community Forums!

Before continuing, I should let you know that we no longer support Nitro Pro 10 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy

As a courtesy, kindly uninstall the version you currently have, reboot your machine and reinstall Nitro Pro 10.5.9.14 French version:

http://install.nitropdf.com/professional_105914/fr/burn/nitro_pro10_ba_x64.msi

Cheers!

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SvenSND

Hi @AllainU, thank you very much for your kind message and for letting me download the 10.5.9.14 French version. 

As Nitro Pro is a product I quite often use, I was wondering about the update price and policy? How much would it cost to update from my actual version to the 12 version?

Have a great day, thanks again!!

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AllainU

Hello @SvenSND,

Thanks for your response.

I sent you a private message to answer your question.

Cheers!

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