Christian Baehr 0 Report post Posted August 20, 2018 (edited) Hello, again we got a problem here with the reactivation of a 7 licenses key. Unfortunately my workmate forgot to dactivate the license on the old desktop pc (computername PCvvvv) of a colleague before we scrapped and replaced it with an new Notebook with Windows 10 (computername NBwwww) . The serial number in question is 234600-xxxxxx-xxxxxx. I am counting again on you to solve this problem. Best regards Christian Baehr IT-S ServicecenterKoch, Neff & Volckmar GmbH Industriestraße 23 70565 Stuttgart christian.baehr@knv.de Edited August 20, 2018 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 20, 2018 Hello @Christian Baehr, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Share this post Link to post Share on other sites
Christian Baehr 0 Report post Posted August 21, 2018 Hello, thanks so much for your quick Response an support. I was now able to activate Nitro Pro on the new Notebook of my colleague . Best regards Share this post Link to post Share on other sites
