Rebecca 0 Report post Posted August 20, 2018 I have serial # for Nitro Pro 11. It currently shows active with 0 activations and 2 available. I am trying to activate on a new computer and I receive an error that the maximum number of activations has been reached. I need assistance getting this license activated before my user's trial expires in 3 days. Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 20, 2018 Hello @Rebecca, Thank you for reaching out to us through our Community Forums! For me to further assist you, kindly send me a private message and provide your Nitro Pro 11 serial number. I need this information for me to check its status on our end. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
Rebecca 0 Report post Posted August 20, 2018 Thank you. I have sent the information you requested. -Rebecca Share this post Link to post Share on other sites
AllainU 0 Report post Posted August 20, 2018 Hello @Rebecca, Thanks for providing the serial number. To address this issue, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Share this post Link to post Share on other sites
