Rebecca Posted August 20, 2018 Report Share Posted August 20, 2018 I have serial # for Nitro Pro 11. It currently shows active with 0 activations and 2 available. I am trying to activate on a new computer and I receive an error that the maximum number of activations has been reached. I need assistance getting this license activated before my user's trial expires in 3 days. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 20, 2018 Official Nitronaut Report Share Posted August 20, 2018 Hello @Rebecca, Thank you for reaching out to us through our Community Forums! For me to further assist you, kindly send me a private message and provide your Nitro Pro 11 serial number. I need this information for me to check its status on our end. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Rebecca Posted August 20, 2018 Author Report Share Posted August 20, 2018 Thank you. I have sent the information you requested. -Rebecca Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 20, 2018 Official Nitronaut Report Share Posted August 20, 2018 Hello @Rebecca, Thanks for providing the serial number. To address this issue, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Cheers! Link to comment Share on other sites More sharing options...
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