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Second activation question Nitro Pro 12


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I just purchased and installed Nitro Pro 12 on my desktop PC.  My account states that two activations are allowed, however when I try to activate a second copy on my Microsoft Surface Pro, it says the serial number is already in use and won't let me do it.  I use both of these PCs together in my work flow and I need to get it working.  How do I activate the second activation that is allowed?

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Allain Umailin

Hello @dmahany,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.


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