Thomas Walter Posted August 21, 2018 Report Share Posted August 21, 2018 Hi everybody, after reinstaling NitroPro 11 ocr results in a blank page. It´s the same if I get the Input dirctly from scanner or open a JPEG. Any help here? regards Welty Link to comment Share on other sites More sharing options...
Thomas Walter Posted August 23, 2018 Author Report Share Posted August 23, 2018 Additional Info, It looks like he Problem is not OCR itselfe, but the Import of the Image. Maybe the conversion from JPG into PDF Fails. Any help around here??? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 23, 2018 Official Nitronaut Report Share Posted August 23, 2018 Hello Welty, Thank you for posting on our Community Forums! Have you tried running another repair, or reinstalling completely? Please also make sure you have the latest updates: https://www.gonitro.com/nps/product-details/downloads I hope that helps! Link to comment Share on other sites More sharing options...
Thomas Walter Posted August 24, 2018 Author Report Share Posted August 24, 2018 Hello Leslie, I tried both. a repair and a reinstall. Nothing got better ? best regards Welty Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted August 24, 2018 Official Nitronaut Report Share Posted August 24, 2018 Hi @Welty, Please send me the file via a direct message so I can have a quick look. Cheers! Link to comment Share on other sites More sharing options...
Thomas Walter Posted August 24, 2018 Author Report Share Posted August 24, 2018 Just done Link to comment Share on other sites More sharing options...
Thomas Walter Posted September 4, 2018 Author Report Share Posted September 4, 2018 Hi Leslie, any findings? Greetings Welty Link to comment Share on other sites More sharing options...
Eva Avbelj Posted July 26, 2023 Report Share Posted July 26, 2023 Hi everybody, I have a similar issue: I am using NitroPro 13 and OCR results in blank pages when I try converting from .pdf file. Could you advise me on this? regards Eva Link to comment Share on other sites More sharing options...
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