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Live person?


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How do I get help from a live person.  My plan has been deactivated and I cannot get a response from anyone to explain /correct this issue via these message boards, nor can I submit a help ticket.  How does one have problems fixed using Nitro - I'm questioning whether or not the service/app is currently being manned or monitored.

Please respond!  Help!


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  • Official Nitronaut

Hello djskipz,

Thanks for reaching out to us -

I have created a ticket for you. 

If you need immediate help in the future, you can log a ticket using the following link.



NOTE: I searched for the support cases that you submitted, but couldn't find any, did you use a different email address or name? There unfortunately is no cases under the name and email address you used here.

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