santos.jaimes Posted August 28, 2018 Report Share Posted August 28, 2018 Hello, I went to the upgrade page for a second tiem to try to get my new license, and now the page says this: "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue." I need support help . Thanks, Santos Link to comment Share on other sites More sharing options...
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