JoelReid Posted August 28, 2018 Report Share Posted August 28, 2018 Having heck of a time installing from trial. went to activate, after I entered serial # a message said that nitro was preventing the installation. I went to uninstall @ programs and got the same message. I went to change it and got messages saying fix now. Went to fix it and got same message twice. Then Nitro trial re-downloaded on my pc starting another trial. I just want to activate and install, or get a refund and get Adobe. Link to comment Share on other sites More sharing options...
JoelReid Posted August 28, 2018 Author Report Share Posted August 28, 2018 Also placed call to support and they said somebody should contact me within hour, but it has been over an hour. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted August 29, 2018 Official Nitronaut Report Share Posted August 29, 2018 Hi @JoelReid, I apologise for the inconvenience. I've created a ticket on your behalf and provided your license details and steps on how to successfully install and activate your copy of Nitro Pro 12. I hope we can sort this out soon and thank you for your patience. Link to comment Share on other sites More sharing options...
JoelReid Posted August 29, 2018 Author Report Share Posted August 29, 2018 Nitro 12 will not download. It says that Nitro trial is blocking. When I try to uninstall trial, it will not uninstall. When I went to change the trial in programs, it re-downloaded the trial. Basically hijacking my computer. Link to comment Share on other sites More sharing options...
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