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Abdelaal

Different Color Printing in Nitro pro 12

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Abdelaal

We bought the update for Nitro pro 12 and since we had the update we have many problems with the printing

we print the same document (PDF) with nitro pro 12 and with the old nitro (8,9) we found that the color are not the same.

by nitro 12 pro is missed some / or change some color in the print.

it seam that it is a bug in the new nitro. we hope that nitro will make update for this bug.

 

i have 4 scanned printing documents and i am ready to send it to the support team,

 

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AllainU

Hello @Abdelaal,

Thank you for reaching out to us through our Community Forums!

Since you have a business license, a support ticket was created on your behalf.

For our team to further assist you, kindly reply to the case and attach sample files.

Cheers!

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Abdelaal

Thanks Allain for your answer.. here i send you the link to download the documents. ( i did know where i can see the ticket and apply on it..)
for this i send it here for you.. thanks with my best regards

Abdelaal

http://www.fairbleiben.ch/Nitro_printing/print_Nitro9_plan1.pdf

http://www.fairbleiben.ch/Nitro_printing/print_Nitro12pro_plan1.pdf

http://www.fairbleiben.ch/Nitro_printing/print_Nitro9_plan2.pdf

http://www.fairbleiben.ch/Nitro_printing/print_Nitro12pro_plan2.pdf

 

 

 

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AllainU

Hello @Abdelaal,

Thanks for providing these information.

I forwarded them to my colleague who is already assisting you in the support ticket.

Cheers!

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