Matt RB Posted September 2, 2018 Report Share Posted September 2, 2018 HI! I had problem with my computer so I installed back Nitro 11 and I was unable to re-activate it. I deactivate the licence on your website and I still can't do it. I would appreciate help, thanks!! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 3, 2018 Official Nitronaut Report Share Posted September 3, 2018 Hello @Matt RB, Thank you for reaching out to us through our Community Forums! For me to further assist you, kindly send me a private message and provide your serial number. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 4, 2018 Official Nitronaut Report Share Posted September 4, 2018 hello @Matt RB, Thanks for providing the serial number. On the machine you're having issue activating, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
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