Matt RB 0 Report post Posted September 2, 2018 HI! I had problem with my computer so I installed back Nitro 11 and I was unable to re-activate it. I deactivate the licence on your website and I still can't do it. I would appreciate help, thanks!! Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 3, 2018 Hello @Matt RB, Thank you for reaching out to us through our Community Forums! For me to further assist you, kindly send me a private message and provide your serial number. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 4, 2018 hello @Matt RB, Thanks for providing the serial number. On the machine you're having issue activating, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites