pedrg93 0 Report post Posted September 6, 2018 After Installing and registering Nitro, it appears to have gone back to trial mode. When I use the portal, it says I'm out of installations, despite the fact I have uninstalled it. Is there any other thing I can do? Thanks! Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 6, 2018 Hello @pedrg93, Thank you for reaching out to us through our Community Forums! Upon upgrade of the operating system or installing a major Microsoft update, the Computer ID is changed, as it is comprised partially by the operating system. Once changed, this will no longer recognize the original installation causing the program to revert to trial mode. To fix this issue, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
pedrg93 0 Report post Posted September 6, 2018 This fixed it! Thank you! Share this post Link to post Share on other sites
