pedrg93 Posted September 6, 2018 Report Share Posted September 6, 2018 After Installing and registering Nitro, it appears to have gone back to trial mode. When I use the portal, it says I'm out of installations, despite the fact I have uninstalled it. Is there any other thing I can do? Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted September 6, 2018 Official Nitronaut Report Share Posted September 6, 2018 Hello @pedrg93, Thank you for reaching out to us through our Community Forums! Upon upgrade of the operating system or installing a major Microsoft update, the Computer ID is changed, as it is comprised partially by the operating system. Once changed, this will no longer recognize the original installation causing the program to revert to trial mode. To fix this issue, I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Link to comment Share on other sites More sharing options...
pedrg93 Posted September 6, 2018 Author Report Share Posted September 6, 2018 This fixed it! Thank you! Link to comment Share on other sites More sharing options...
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