JoseR 0 Report post Posted September 10, 2018 I purchased a new computer and would like to deactivate the Nitro Pro 11 in the old computer and install it in the new computer with the same serial number. Can this be done? and how can be done. Many thanks Share this post Link to post Share on other sites
AllainU 0 Report post Posted September 10, 2018 Hello @JoseR, Thank you for reaching out to us through our Community Forums! You may deactivate your previous activation by entering your serial number in our Activation Portal: https://licenses.gonitro.com/prd/portal Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
NinjaNitro 0 Report post Posted September 11, 2018 (edited) I did this, but it's very unclear how to get my hands on a download of the old version. I can't find it anywhere on the website, and the link from my invoice automatically forces me to download version 12. It's almost as if Nitro wants us to buy the new software and not keep the old version we paid $130+ for just last year. Buried in the comments threads, if you search very hard, you can find a link to older versions: http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 Hope this helps someone else not spend the inordinate amount of time I've just spent trying to figure this out. Edited September 11, 2018 by NinjaNitro Share this post Link to post Share on other sites
NinjaNitro 0 Report post Posted September 11, 2018 Oh, and you must uninstall the new version. Then reinstall the old version. Share this post Link to post Share on other sites
