Blurred Text in Nitro, Not in Adobe Reader

[JNitro]

Hi - I've been having an issue with blurry/illegible text in Nitro, while Adobe Reader does not have the same problem.

Example:

Nitro | Adobe

Any settings changes or other tweaks I need to make?

Thanks

[Allain Umailin]

Hello @JNitro,

Thank you for reaching out to us through our Community Forums!

If you have Windows 10, kindly run Nitro Pro with higher DPI mode by referring to these steps:
1. Right-click Nitro Pro desktop shortcut or the NitroPDF.exe (by default is installed in C:\Program Files\Nitro\Pro\12) then select Properties
2. Nitro Pro Properties window will open, click on Compatibility tab
3. Under Settings, click on Change high DPI settings.
4. Another Nitro Pro Properties window will open.
5. Enable Override high DPI scaling behavior.
6. OK > OK to save the setting and test Nitro Pro again.

But if you have Windows 7 and options are grayed-out, please refer to this MS article. Please note that this will impact ALL applications, not just Nitro Pro:
https://technet.microsoft.com/en-us/library/ff629368.aspx

This article should explain why those options are grayed-out in Windows 7:
https://superuser.com/questions/282648/windows-7-cannot-turn-off-dpi-ppi-scaling-for-an-application

Thanks for choosing Nitro Pro and I hope this helps!

[AMSFhelpdesk]

I have tried the fix above and for whatever reason these images are still coming up blurry and smeared. They appear fine in Adobe.

[Allain Umailin]

Hello @AMSFhelpdesk,

Thank you for reaching out to us through our Community Forums!

Since you have VIP Access, we have created a support ticket on your behalf.

I will wait for your response through the support case, moving-forward.

Cheers!