Jesse 0 Report post Posted September 13, 2018 Hi Please help, I previously purchased a two license key serial number - I have checked online and confirm only 1 of 2 licenses currently activated I now have a new member of staff and trying to activate on their machine it is not working and I get the below error. When trying to activate the error says "Invalid Serial Number" Can anyone assist? Thanks Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 13, 2018 Hello @Jesse, Thank you for reaching out to us through our Community Forums! Please send me a direct message and forward to me your serial number so I can check. I cannot locate it using the email address you are using. Cheers! Share this post Link to post Share on other sites
Jesse 0 Report post Posted September 14, 2018 Hi Leslie, I have sent you a direct message. Any news? Thanks Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 14, 2018 Hello @Jesse, I have also sent a reply to you. Thanks! Share this post Link to post Share on other sites