Active account but says Expired Trial

[oceans2earth]

Hi

I have an active Nitro Pro account but the app comes up with EXPIRED TRIAL. I've tried logging out and in - doesn't work.

I have been using it fine up until a week or so ago. Now it won't let me use all the features.

Any ideas how to fix this?

[Kelvin B. Villarin]

Hi @oceans2earth,

I see you also submitted a support ticket and one of my colleagues answered your query.

Please try to reactivate using the same serial number and let us know how it goes.

Cheers!