Bugstein79 Posted September 19, 2018 Report Share Posted September 19, 2018 Hi I use satelite pics in a design program and when exporting via Print to PDF, the Background sat pics are missing When using Adobe and Foxit, Background Pic shows fine any ideas Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 20, 2018 Official Nitronaut Report Share Posted September 20, 2018 Hello @Bugstein79, Please let us know what exact build of Nitro you are using. You can retrieve this information by going to the Help tab> About Nitro Pro. Also we cannot find your serial number using the email address you used, please forward it via direct message so we can check. Thanks! Link to comment Share on other sites More sharing options...
Bugstein79 Posted September 21, 2018 Author Report Share Posted September 21, 2018 Hi Leslie I have sent through a direct message, I am using Nitro Pro 7.5.0.29 We also have Nitro Pro 11 on several other computers and find we are having the same problem, Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 21, 2018 Official Nitronaut Report Share Posted September 21, 2018 Hello @Bugstein79, We no longer support Nitro Pro 7. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy If you would like to trial our latest product, Nitro Pro 12, with the same files you are printing to PDF, you can download it from here: https://www.gonitro.com/pro/try It will run as a full featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF Reader. You can learn all about some of the features here: https://www.gonitro.com/lib Hope that helps! Link to comment Share on other sites More sharing options...
Bugstein79 Posted September 23, 2018 Author Report Share Posted September 23, 2018 Hi Leslie As stated, we also have Nitro Pro 11 on several Computers (Purchased last year) and having the same problem I can send 1 of them licences to you if preferred Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 24, 2018 Official Nitronaut Report Share Posted September 24, 2018 Hello @Bugstein79, You can send me a direct message with the file you are converting so I can have a quick look. Thanks! Link to comment Share on other sites More sharing options...
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